Course Outline

Introduction to Smartphones

  • Overview of smartphones: iPhones vs. Android devices
  • Understanding touchscreen navigation and gestures
  • Key differences between iPhones and Android smartphones

Getting Started with iPhones

  • Turning the device on and off
  • Understanding the Home Screen and Control Center
  • Using the Settings app for customization

Basic Smartphone Functions (with an iPhone Focus)

  • Making and receiving calls
  • Sending text messages and using iMessage
  • Managing contacts and call history
  • Setting up voicemail

Essential Apps and Productivity Tools

  • Using email (Apple Mail, Gmail, Outlook)
  • Managing calendars and reminders
  • Taking notes with Apple Notes and other apps
  • Utilizing cloud storage (iCloud, Google Drive, Dropbox)

Internet and Social Media

  • Using Safari and other web browsers
  • Setting up and using social media apps
  • Connecting to Wi-Fi and mobile data

Security and Data Protection

  • Setting up Face ID and Touch ID
  • Enabling passcodes and privacy settings
  • Backing up data with iCloud

Smartphone Maintenance and Troubleshooting

  • Updating iOS and apps
  • Managing battery life and storage
  • Fixing common smartphone issues

Exploring Additional Features

  • Using Siri and voice commands
  • Accessibility features for ease of use
  • Screen recording and screenshots

Summary and Next Steps

Requirements

  • An understanding of basic technology concepts
  • Experience with using a mobile phone for calls and messages
  • Willingness to explore smartphone features

Audience

  • Employees who need to improve their smartphone skills
  • Professionals transitioning to digital tools for workplace efficiency
  • Anyone seeking to enhance their mobile device proficiency
 14 Hours

Delivery Options

Private Group Training

Our identity is rooted in delivering exactly what our clients need.

  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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