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Course Outline
Introduction to Generative AI in Retail
- Overview of generative AI and its relevance to retail
- Applications of generative AI in customer experience enhancement and operations optimization
- Challenges and opportunities of implementing generative AI in retail
Understanding Customer Experience Enhancement
- Personalization techniques using generative AI
- Creating interactive customer experiences with AI-generated content
- Improving customer engagement through generative AI-driven solutions
Optimizing Inventory Management
- Forecasting demand using generative AI models
- Dynamic pricing strategies with AI-driven insights
- Inventory optimization through generative AI-powered recommendations
Sales Forecasting and Demand Prediction
- Utilizing historical data and generative AI for accurate sales forecasts
- Predicting trends and customer preferences using AI-generated insights
- Optimizing product assortment and promotions based on demand prediction
Integrating Generative AI Solutions into Retail Operations
- Implementation considerations and best practices
- Integrating generative AI tools with existing retail systems
- Testing and evaluating generative AI solutions for retail
Ethical Considerations in Generative AI for Retail
- Ensuring fairness and transparency in AI-driven retail practices
- Addressing privacy concerns and data protection
- Compliance with regulations and ethical guidelines
Summary and Next Steps
Requirements
- Basic understanding of retail operations
- Familiarity with AI and machine learning concepts (recommended but not required)
Audience
- Retail managers
- E-commerce professionals
- AI specialists
14 Hours
Delivery Options
Private Group Training
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- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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