Course Outline

Introduction

  • Overview of CompTIA A+ Core 2

Operating Systems

  • Introduction to operating systems
  • Windows installation and configuration
  • MacOS and Linux installation and configuration
  • Managing and troubleshooting Windows updates
  • Managing and troubleshooting MacOS and Linux updates
  • Command-line tools and utilities
  • Operating system security best practices

Security

  • Understanding security concepts
  • Implementing security best practices
  • Identifying and mitigating security threats
  • Data security and privacy concerns
  • Basic network security
  • Securing mobile devices

Software Troubleshooting

  • Troubleshooting common application issues
  • Troubleshooting system startup problems
  • Resolving software compatibility issues
  • Malware removal and prevention
  • Troubleshooting mobile OS and app issues

Advanced Hardware Topics

  • Configuring and troubleshooting motherboards
  • Understanding CPU architecture and functionality
  • RAM types and characteristics
  • Storage devices and technologies
  • Installing and configuring expansion cards
  • Custom PC building techniques

Hardware Troubleshooting

  • Troubleshooting tools and procedures
  • Troubleshooting common hardware problems
  • Diagnosing and resolving printer issues
  • Laptop hardware troubleshooting
  • Mobile device troubleshooting

Operational Procedures

  • Best practices for safety and environmental concerns
  • Professional communication techniques
  • Documentation and change management
  • Understanding licensing and policies

Taking the Examination

  • Registration procedures
  • Tips and tricks for passing the exam

Summary and Next Steps

Requirements

  • Basic computer knowledge

Audience

  • IT professionals
  • Anyone who wants to prepare for the CompTIA A+ Core 2 certification exam
 35 Hours

Delivery Options

Private Group Training

Our identity is rooted in delivering exactly what our clients need.

  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €11400 online delivery, based on a group of 2 delegates, €3600 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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