Course Outline

Introduction to Chatbots

  • What are chatbots?
  • History and evolution of chatbots
  • Use cases and applications

Getting Started with Dialogflow

  • Setting up a Dialogflow account
  • Overview of the Dialogflow interface
  • Creating your first chatbot

Designing Chatbot Conversations

  • Understanding intents and entities
  • Building conversation flows
  • Customizing responses

Enhancing Chatbot Functionality

  • Integrating with external APIs
  • Adding rich media (images, buttons, etc.)
  • Implementing context and follow-up intents

Introduction to Microsoft Azure Bot Service

  • Setting up an Azure Bot Service account
  • Overview of the Azure Bot Service interface
  • Creating a chatbot with minimal coding

Deploying and Managing Chatbots

  • Deploying chatbots to various platforms (web, mobile, social media)
  • Monitoring chatbot interactions
  • Improving chatbot performance based on user feedback

Case Studies and Real-World Applications

  • Successful chatbot implementations
  • Lessons learned from real-world deployments
  • Future trends in chatbot technology

Summary and Next Steps

Requirements

  • Basic computer literacy
  • Interest in AI and chatbots

Audience

  • Beginners
  • Business professionals
  • Tech enthusiasts
 14 Hours

Delivery Options

Private Group Training

Our identity is rooted in delivering exactly what our clients need.

  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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