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Course Outline
Introduction to Chatbots
- What are chatbots?
- History and evolution of chatbots
- Use cases and applications
Getting Started with Dialogflow
- Setting up a Dialogflow account
- Overview of the Dialogflow interface
- Creating your first chatbot
Designing Chatbot Conversations
- Understanding intents and entities
- Building conversation flows
- Customizing responses
Enhancing Chatbot Functionality
- Integrating with external APIs
- Adding rich media (images, buttons, etc.)
- Implementing context and follow-up intents
Introduction to Microsoft Azure Bot Service
- Setting up an Azure Bot Service account
- Overview of the Azure Bot Service interface
- Creating a chatbot with minimal coding
Deploying and Managing Chatbots
- Deploying chatbots to various platforms (web, mobile, social media)
- Monitoring chatbot interactions
- Improving chatbot performance based on user feedback
Case Studies and Real-World Applications
- Successful chatbot implementations
- Lessons learned from real-world deployments
- Future trends in chatbot technology
Summary and Next Steps
Requirements
- Basic computer literacy
- Interest in AI and chatbots
Audience
- Beginners
- Business professionals
- Tech enthusiasts
14 Hours
Delivery Options
Private Group Training
Our identity is rooted in delivering exactly what our clients need.
- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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Public Training
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