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Course Outline
Introduction to AI in Business Automation
- The evolving role of AI in business
- Overview of AI agents and their capabilities
- Key benefits and challenges of AI-driven automation
AI for Customer Support
- Designing AI chatbots for customer queries
- Natural language processing (NLP) in customer interactions
- Automating ticketing and escalation workflows
AI in Financial Processes
- Fraud detection and anomaly tracking
- Automating invoice processing and expense tracking
- Using AI for predictive financial analysis
Streamlining Supply Chain Management
- Demand forecasting with machine learning
- Optimizing logistics and inventory management
- AI for supplier selection and contract analysis
Integration with RPA and Business Systems
- Combining AI agents with RPA tools
- Integrating AI workflows with ERP and CRM systems
- Ensuring data consistency across platforms
Optimizing and Scaling Automation
- Evaluating the ROI of AI automation
- Scaling AI solutions for large organizations
- Addressing ethical and compliance considerations
Future Trends in Business Automation
- Emerging AI technologies for automation
- Impact of AI on workforce dynamics
- Best practices for sustainable AI adoption
Summary and Next Steps
Requirements
- Basic understanding of AI concepts
- Familiarity with business workflows and processes
- Experience with programming or RPA tools
Audience
- Business analysts
- RPA developers
- AI professionals
14 Hours
Delivery Options
Private Group Training
Our identity is rooted in delivering exactly what our clients need.
- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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