Course Outline

Introduction to Advanced Chatbot Customization

  • Review of basic chatbot functionalities
  • Overview of advanced customization options
  • Setting up the development environment

Custom Coding for Chatbots

  • Writing custom functions and scripts
  • Extending chatbot capabilities with custom code
  • Debugging and testing custom code

Integrating External APIs and Services

  • Connecting chatbots to external data sources
  • Using APIs to enhance chatbot functionality
  • Managing API authentication and security

Advanced Natural Language Processing Techniques

  • Implementing entity extraction and sentiment analysis
  • Creating custom NLP models
  • Improving language understanding and generation

Performance Optimization and Scaling

  • Techniques for optimizing chatbot performance
  • Handling high volumes of user interactions
  • Scaling chatbots for enterprise environments

Security and Privacy in Chatbot Development

  • Ensuring data security and privacy
  • Implementing secure communication protocols
  • Compliance with data protection regulations

Real-World Applications and Case Studies

  • Examples of advanced chatbot implementations
  • Success stories and lessons learned
  • Future trends and opportunities in chatbot technology

Summary and Next Steps

Requirements

  • Proficiency in programming languages (e.g., Python, JavaScript)
  • Experience with AI and machine learning concepts
  • Basic knowledge of chatbot platforms (e.g., Dialogflow, Azure Bot Service)

Audience

  • Developers
  • AI specialists
  • Tech professionals
 14 Hours

Delivery Options

Private Group Training

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  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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